Q: What method of payments do you accept?
A: We accept Visa, Master Card, Discover, American Express, PayPal and Pay Mate. Contact us for details on how to pay via check or money order.
Q: When will my order be shipped?
We normally ship your order within 7-10 business days after it is placed. We will provide tracking details within 1-2 business days.
Q: Is my personal information secure over the internet?
A: Yes. We use Secure Sockets Layer (SSL) technology to ensure maximum protection of your credit card and personal information as it is transmitted to us. SSL is the highest standard in internet encryption technology available today.
Q: Do you ship internationally?
A: Yes, we ship worldwide and mark all international orders as 'gifts' to minimize customs' duties. Fees, delivery time, etc. We ship Internationally by EMS, DHL, FedEx or UPS.
Q: Will your keep in touch after my order is placed?
A: Absolutely! Once you place an order with BarbieHandBags.com, you will be immediately sent an e-mail with your receipt confirming your purchase. This e-mail will contain a link for you to click on to check the status of your order through our website at anytime. Once your order has been shipped, you will receive another e-mail notifying you of the tracking details and shipment method. This e-mail will contain your package's tracking #, thus enabling you to be able to track the shipment of your order online at any time. Additionally, you can always email us for additional details.
Q: When will I receive my order?
A: We ship orders within 7 to 10 business days after they are placed. Estimated arrival time depends on the shipping method you select. In most cases, delivery will be within 3-7 days, depending on your location.
Q: How much does shipping cost?
A: The always offer free shipping to anywhere in the USA. International shipping is a flat rate of $ 30.00, plus $ 10.00 per additional item shipped. US Shipping is always FREE.
Q: Can I return an item?
A: Yes. You may contact us within 7-days of receipt to make a return or exchange. For more information, view our
Delivery & Returns.
